An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day mean Monday to Friday, except holidays.
If you have any questions about the delivery and shipment or your order, please contact us at :
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com details of the product and the defect. You can send the item you consider defective to:
2514 CL The Hague
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Web orders can not be cancelled once the order has been shipped. If customer wish to cancel their order before shipment, please notify us via: firstname.lastname@example.org
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